Service Degradation - Asia -Asialink

Incident Report for Airalo Status

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 23:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2024 - 23:38 UTC

Identified

Unfortunately, we have confirmed that we are experiencing a temporary service degradation issue preventing users from connecting.

We are working with our partner to fix this as soon as possible so users can enjoy the service they deserve.

We understand the inconvenience this may cause and sincerely apologize for the disruption. Our users' experience is our top priority, and we hope to connect them again shortly.

We will let you know as soon as there is an update.

Thank you for your kind understanding and patience.

Posted Sep 11, 2024 - 23:08 UTC

This incident affected: Regional eSIMs (Asialink (Asia)).