We're pleased to inform you that the network service has been restored. To ensure a seamless connection, kindly restart your device. Once done, let us know the outcome. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding throughout the process.
If you require any further assistance, please feel free to reach out. We appreciate your understanding.
Posted Oct 19, 2024 - 15:16 UTC
Investigating
Unfortunately, we are experiencing service degradation with our Chinacom Unlimited eSIM, which is preventing users from connecting.
Our team is actively working to resolve this issue, but at this time, we do not have a specific timeframe for when it will be resolved.
Please rest assured that we are making every effort to keep you updated on the situation. Thank you for your understanding and patience.
Posted Oct 12, 2024 - 17:47 UTC
This incident affected: Local eSIMs (Chinacom (China)).