Investigating - We have received reports of non-connectivity issues affecting some of our users.

We are currently investigating these cases to determine whether this is an isolated case or if it is affecting more of our users. We understand how important uninterrupted service is for you and apologize for any inconvenience this may cause.

We will keep you updated on the progress of this issue. In the meantime, if you have any questions or need further assistance, please do not hesitate to contact our support team at [email protected].

Thank you for your patience and understanding.

Dec 03, 2024 - 18:48 UTC
Local eSIMs Partial Outage
Sohbat Mobile (Afghanistan) Operational
Algecom (Algeria) Operational
Handi (Andorra) Operational
Dolphin Mobile (Anguilla) Operational
17 miles (Antigua And Barbuda) Operational
Saba Mobile (Antilles) Operational
Abrazo! (Argentina) Operational
Arpi Telecom (Armenia) Operational
Noord Communications (Aruba) Operational
Yes! Go! (Australia) Operational
Galli (Austria) Operational
Yaxsi Mobile (Azerbaijan) Operational
Pico (Azores) Operational
Jitney Mobile (Bahamas) Operational
Saar Mobile (Bahrain) Operational
Fatafati (Bangladesh) Operational
Barbnet (Barbados) Operational
Norach Telecom (Belarus) Operational
Belganet (Belgium) Operational
Cho! (Belize) Operational
Cotton Mobile (Benin) Operational
Bermy Mobile (Bermuda) Operational
Paro (Bhutan) Operational
WA Mobile (Bolivia) Operational
Hatonet (Bonaire) Operational
Bosher (Bosnia and Herzegovina) Operational
Maun Telecom (Botswana) Operational
Joia (Brazil) Operational
Jost Mobile (British Virgin Islands) Operational
Muara Mobile (Brunei) Operational
Bultel (Bulgaria) Operational
Volta (Burkina Faso) Operational
Kagera (Burundi) Operational
Connect Cambodia (Cambodia) Operational
Kamtok Telecom (Cameroon) Operational
Tuque Mobile (Canada) Operational
Mansetel (Canary Islands) Operational
Fogotel (Cape Verde) Operational
Atlantis Telecom (Cayman Islands) Operational
First Well (Chad) Operational
Altoque (Chile) Operational
Chinacom (China) Operational
Hartonet (Colombia) Operational
Hot Telecom (Costa Rica) Partial Outage
Nouchi! Mobile (Côte d'Ivoire) Operational
Cronet (Croatia) Operational
Cayo (Cuba) Operational
Dushi Mobile (Curaçao) Operational
Dekanet (Cyprus) Operational
O2 (Czech Republic) Operational
Pondu Mobile (Democratic Republic Of The Congo) Operational
Teledansk (Denmark) Operational
Vaina Communications (Dominica) Operational
Acuntel (Dominican Republic) Operational
Bacanet (Ecuador) Operational
Giza Mobile (Egypt) Operational
Cerrocom (El Salvador) Operational
Estekom (Estonia) Operational
Eswatini Communications (Eswatini) Operational
Kallur Digital (Faroe Islands) Operational
Vinaka Fiji (Fiji) Operational
Finn Communication (Finland) Operational
Bonbon Mobile (France) Operational
KAWCOM (French Guiana) Operational
Polynet (French Polynesia) Operational
Libreville (Gabon) Operational
Wassu Telecom (Gambia) Operational
Kargi Mobile (Georgia) Operational
Hallo! Mobil (Germany) Operational
Fifi Mobile (Ghana) Operational
Gibnet (Gibraltar) Operational
Meraki Mobile (Greece) Operational
Nuuk Mobile (Greenland) Operational
Fortnet (Grenada) Operational
Guanet (Guadeloupe) Operational
Håfa Adai (Guam) Operational
Tikal Mobile (Guatemala) Operational
Guinea Miyahu (Guinea) Operational
Spicetel (Guinea-Bissau) Operational
Gucom (Guyana) Operational
Bon Bagay (Haiti) Operational
Honnet (Honduras) Operational
Hkmobile (Hong Kong) Operational
Szia! (Hungary) Operational
Nenna Mobile (Iceland) Operational
Indicomm (India) Operational
Indotel (Indonesia) Operational
Mehr Mobile (Islamic Republic of Iran) Operational
Babel Mobile (Iraq) Operational
Fáilte (Ireland) Operational
Islenet (Isle of Man) Operational
Annatel (Israel) Operational
Mamma Mia (Italy) Operational
Jamcomm (Jamaica) Operational
Moshi Moshi (Japan) Operational
Jerseytel (Jersey) Operational
Jornet (Jordan) Operational
Kazaknet (Kazakhstan) Operational
Nakuru Mobile (Kenya) Operational
Kosnet (Kosovo) Operational
Liberation Mobile (Kuwait) Operational
Doské (Kyrgyzstan) Operational
Pak Ou Mobile (Laos) Operational
Labitel (Latvia) Operational
Salbeh (Lebanon) Operational
Maloti (Lesotho) Operational
Mariocom (Liberia) Operational
Sabkha (Libya) Operational
Lie Mobile (Liechtenstein) Operational
Lila Mobile (Lithuania) Operational
Luxcom (Luxembourg) Operational
Macao Mobile (Macao) Operational
Madacom (Madagascar) Operational
Madeira (Madeira) Operational
Shire Mobile (Malawi) Operational
Sambungkan (Malaysia) Operational
Ooredoo (Maldives) Operational
Mali Connected (Mali) Operational
Maltafone (Malta) Operational
Mawig (Marie-Galante) Operational
Jardin Mobile (Martinique) Operational
Mornecom (Mauritius) Operational
Choungui (Mayotte) Operational
Chorro Fon (Mexico) Operational
Soroca Mobile (Moldova) Operational
Grand (Monaco) Operational
Mongo Mobile Operational
Jezero (Montenegro) Operational
Carr's Telecom (Montserrat) Operational
Choukran (Morocco) Operational
Nacala (Mozambique) Operational
Nama (Namibia) Operational
Nauru Digital (Nauru) Operational
Patancell (Nepal) Operational
Hé Hé (Netherlands) Operational
Nzcom (New Zealand) Operational
Nicarcell (Nicaragua) Operational
Letecom (Niger) Operational
Nigercell (Nigeria) Operational
Matka Mobile (North Macedonia) Operational
Adanet (Northern Cyprus) Operational
Lofotel (Norway) Operational
Omancom (Oman) Operational
Sheesh (Pakistan) Operational
Tine Mobile (Palestine, State of) Operational
Pancell Digital (Panama) Operational
Sivoli Mobile (Papua New Guinea) Operational
Triple Communications (Paraguay) Operational
Habla Telefon (Peru) Operational
Alpas Mobile (Philippines) Operational
Cześć (Poland) Operational
Fofo Mobil (Portugal) Operational
Boricua Mobile (Puerto Rico) Operational
Pearl Mobile (Qatar) Operational
Sanghatel (Republic of the Congo) Operational
Reunion Mobile (Réunion) Operational
Noroc (Romania) Operational
Peace Mobile (Rwanda) Operational
Barnet (Saint Barthélemy) Operational
Kittcom (Saint Kitts and Nevis) Operational
Lucnet (Saint Lucia) Operational
Marnet (Saint Martin - French Part) Operational
Tobago (Saint Vincent and the Grenadines) Operational
Faaf Mobile (Samoa) Operational
Red Sand (Saudi Arabia) Operational
Nessietel (Scotland) Operational
Retba Mobile (Senegal) Operational
Serbia Mobile (Serbia) Operational
Laziocom (Seychelles) Operational
Buncenet (Sierra Leone) Operational
Connect Lah! (Singapore) Operational
Lantana (Sint Maarten - Dutch Part) Operational
Dobrý deň! (Slovakia) Operational
Živjo (Slovenia) Operational
CellSA (South Africa) Operational
LG U⁺ (South Korea) Operational
Guay Mobile (Spain) Operational
Miturā (Sri Lanka) Operational
Pondocom (Suriname) Operational
Vän (Sweden) Operational
Pilatus Mobile (Switzerland) Operational
Xie Xie 謝謝 (Taiwan) Operational
Sarez Telecom (Tajikistan) Operational
Tanzacomm (Tanzania) Operational
dtac (Thailand) Operational
Jaco Mobile (Timor - Leste) Operational
Atakora Mobile (Togo) Operational
Tofua Mobile (Tonga) Operational
Tritocom (Trinidad and Tobago) Operational
El Jem Communications (Tunisia) Operational
Merhaba (Turkey) Operational
Tuca Mobile (Turks and Caicos Islands) Operational
Ugish! (Uganda) Operational
Lavranet (Ukraine) Operational
Burj Mobile (United Arab Emirates) Operational
Uki Mobile (United Kingdom) Operational
Change (United States) Operational
Ballena! (Uruguay) Operational
Uzbeknet (Uzbekistan) Operational
Ager (Vatican City) Operational
Aragua Mobile (Venezuela) Operational
Xin Chao (Vietnam) Operational
Kafue Mobile (Zambia) Operational
Zimcom (Zimbabwe) Operational
Regional eSIMs Operational
Hello Africa (Africa) Operational
Asialink (Asia) Operational
Island Hopper (Caribbean Islands) Operational
Eurolink (Europe) Operational
Latamlink (Latin America) Operational
Menalink (Middle East and North Africa) Operational
Americanmex (North America) Operational
Oceanlink (Oceania) Operational
Global eSIMs Operational
Discover Operational
Discover+ Operational
Airalo Website Operational
Mobile Apps Operational
Partner Platform Operational
Partner APIs Operational
Partner Sandbox Operational
Support Channels Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 5, 2025

No incidents reported today.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025
Resolved - This incident has been resolved.
Jan 2, 22:36 UTC
Monitoring - Thank you for your patience.

We're pleased to inform you that the network service has been successfully restored. Can you please try restarting your device and see if you notice an improvement?

Please contact us promptly in case the issue persists for you.

Jan 2, 19:20 UTC
Update - We are continuing to work on a fix for this issue.
Jan 2, 18:17 UTC
Identified - Unfortunately, we have confirmed that we are experiencing a temporary service degradation issue preventing users from connecting.

We are working with our partner to fix this as soon as possible so users can enjoy the service they deserve.

We understand the inconvenience this may cause and sincerely apologize for the disruption. Our users' experience is our top priority, and we hope to connect them again shortly.

We will let you know as soon as there is an update.

Thank you for your kind understanding and patience.

Jan 2, 17:42 UTC
Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.