We have received reports of non-connectivity issues affecting some of our users.
We are currently investigating these cases to determine whether this is an isolated case or if it is affecting more of our users. We understand how important uninterrupted service is for you and apologize for any inconvenience this may cause.
We will keep you updated on the progress of this issue. In the meantime, if you have any questions or need further assistance, please do not hesitate to contact our support team at [email protected].
Thank you for your patience and understanding.
Posted Dec 03, 2024 - 18:48 UTC
This incident affects: Local eSIMs (Hot Telecom (Costa Rica)).